Connecting GoCardless
Quaderno supports automated invoicing and tax calculation for your direct debit payments via GoCardless.
To connect your GoCardless account, follow these steps:
- In your Quaderno account, head to the integrations page and select
GoCardless. You will be taken to a GoCardless-hosted page where you will be asked if you’d like to connect Quaderno to GoCardless. - Enter your GoCardless credentials to sign in and click the
Connect Accountbutton. You’ll be redirected back to Quaderno, and you're now good to go and configure your mandates in GoCardless (see next section). If you're new to GoCardless and require signing up for a new account, take into account that it could require a few days for verification. You can learn more here.
During your Quaderno trial period, your GoCardless transactions from the last 30 days will automatically be imported to Quaderno, up to 1000, so that you can see how everything works.
When using GoCardless, you can easily collect recurring payments via direct debit from your customers in Eurozone (SEPA), United States (ACH), Sweden (Autogiro), UK (Bacs), Australia (BECS), New Zealand (BECS), Denmark (Betalingsservice) and Canada (PAD).
Each of these schemes allows payments to be processed directly from one bank account to another.
Configuring mandates
- Existing mandates: When you already have existing mandates set up in GoCardless, you don’t need to take further action. On each confirmed payment from an existing customer, Quaderno will automatically calculate the tax rate and generate the corresponding invoice. This will work both for subscriptions and one-off payments.
- New mandates: to set new mandates so that your customers can pay you via direct debit, just follow the steps detailed here.
- Migrating mandates: You can move existing mandates from other systems to GoCardless, by following their guide here.
Direct debit payments differ from card payments in that they are not instant payments. The standard timeframe to set up the initial mandate is 3 working days. GoCardless provides a guide for direct debit timings with more information about this.
GoCardless payments will be considered tax-inclusive, meaning that the calculated tax rates will not be added on top of your product price, but considered as part of it. To add taxes on top of your product's prices, or show taxes on your checkout, consider integrating the Quaderno API and the GoCardless API.
The tax breakdown will only displayed in Quaderno invoices, it won't be sent back to GoCardless or shown live during the checkout process.
In the case of a chargeback or refund a credit note will automatically be created in Quaderno.
🔎 Not sure if direct debit is the best option for your business? Check out some of the benefits of direct debit here. GoCardless also provides a detailed guide for how to encourage your customers to pay via direct debit.