Correcting mistakes in your invoices

International tax standards agree that once an invoice has been issued, it can no longer be modified in order to avoid inconsistencies in tax filings and to prevent fraud.

The only fully law-compliant way of correcting invoices is by canceling the original invoice with an equivalent credit note and issuing a new invoice with the corrected data.

To correct an invoice, follow these steps:

1. Go to the invoices page and select the invoice you need to correct.
2. Click the Correct option.
3. A duplicated editable invoice will be automatically created. If the invoice’s contact has been updated since, the new invoice will have the most up-to-date data. You can now fix all the information you need. Changes to the customer address will be saved back to the contact card.
4. When done, click Save changes.