When you use our WooCommerce plugin, a credit note will be created in Quaderno whenever you add a refund to an order that was previously marked as
Complete. Would you like to make a refund for an order on WooCommerce? Just follow these steps:
- Open the order in your WooCommerce dashboard.
- Scroll down to the Order items box and click on
- Add the refunded amount
- Click on
That's it! After the process is completed you will see a new credit note created in Quaderno for the amount refunded in WooCommerce.
This would be the manual process described on WooCommerce's documentation: WooCommerce Refunds. Please note, simply changing the order status would not generate a credit note in Quaderno. The order would need to be refunded.