Voiding a credit note

Once you convert an invoice into a credit note, the credit note cannot be deleted. However, if you've converted the invoice into a credit note by mistake, you can correct this using the void option on the credit note.
 
Void a credit note to cancel it out in your records.
Void a credit note to cancel it out in your records.
 
To void a credit note, just follow these steps:
  1. Go to the credit notes page, and filter or otherwise find the credit note you'd like to cancel.
  1. Click on the credit note and you'll see a nice representation of the credit note you previously created.
  1. Click on the ... dropdown, and select Void.
 
That's it! The credit note will be cancelled. It will not be reflected in any report. You can now return to the original invoice and make further corrections as necessary.