Customizing the emails sent to your customers

Quaderno automates many different emails for you. You can customize these emails to have a more personal touch or to better reflect your brand.

  1. Go to the translations page. Find the language you’d like to edit and click the pencil icon on the right.
  2. From the list of messages, select the email you’d like to customize. Text boxes will drop down, and you’re free to edit as you see it.
  3. You can continue to edit other messages, too. When you’re done, hit Save changes and all edits will be saved.

When manually sending an invoice or credit note from the app, you'll be able to customize any text before sending it.

Pro tip: you can use markdown and tags from quaderno-templates if you’d like specific details from your account, document, or contact to be automatically included (except on the Subject of the email).

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