Creating coupons for Quaderno Checkout
With Quaderno Checkout, you can offer discount coupons to your customers to thank them for their loyalty or as part of a promotional campaign.
Creating a coupon just takes a minute:
- Go to the coupons page and select
Create coupon
. - Enter the
Code
that you'll share with your customers, along with all the coupon's details (see below). - Click
Create coupon
.
Coupon details
Code
: The customer-facing code. Regardless of the case, this code must be unique across all active promotion codes (i.e. SUMMER50, BLACKFRIDAY).Name
: Name of the coupon displayed to customers on invoices.Type
: Choose whether the discount is a percentage or a fixed amount.Percentage off
: Percent that will be taken off the subtotal of any invoices for this customer for the duration of the coupon. For example, a coupon with a percentage off of 50 will make a €100 invoice €50 instead. 100% coupons are not supported.Discount amount
: Amount that will be taken off the subtotal of any invoices for this customer.Redeem by
: Date after which the coupon can no longer be redeemed.Maximum number of redemptions
: Maximum number of times this coupon can be redeemed, in total, across all customers, before it is no longer valid.
Stripe coupons can only be edited in Stripe.
Common questions
Will deleting a coupon from my Quaderno account affect the discount applied to existing subscriptions?
No, if you delete a coupon, it can no longer be used in the checkout. However, if the coupon had already been applied to subscriptions, these subscriptions would not be affected. The discount will continue to apply to those subscriptions.
I have an ongoing subscription with a discount coupon applied. How can I remove the discount for the next payments?
- For Stripe, the coupons are managed by Stripe. You will need to delete the coupon in both Stripe and Quaderno to cancel the discount on the current subscriptions. You can always double-check in Stripe at Customers > Subscription.
- For PayPal, unfortunately, the platform doesn't offer the same flexibility: the price is fixed when the payment was created. You would need to cancel the current subscriptions and recreate others without the coupon.