What is a credit note?
A credit note is a bit like a reverse invoice; something to cancel out - partially or completely - an invoice you have issued in the past. It may be for the full amount of an invoice or it may be for less in the case of a partial refund.
You might issue a credit note if:
- Someone wants a partial or complete refund for their purchase
- You issued an invoice by accident that the customer doesn't really have to pay
- You over charged someone by mistake and need to reimburse them