Sending customer details from Stripe
Quaderno automatically generates your invoices and credit notes with the customer details received from Stripe, which in turn receives the information collected by the platform you are using to manage your sales.
This article reviews supported Stripe fields and fallback reading order. This information is useful for integrators and developers.
For cases where some details are missing from your documents, please contact your third-party platform’s support team to ask them for help fixing these issues.
| Basic data | Stripe sources, in fallback order |
|---|---|
| Customer’s name | 1. Customer’s name 2. Customer’s shipping name 3. Cardholder name 4. Customer’s description |
| Customer’s billing address | 1. Shipping address 2. Customer’s billing address 3. Card’s billing address |
| Customer’s tax ID (VAT number) | 1. Customer tax ID object. 2. Customer object metadata field: tax_id or business_number 3. Charge object metadata field: tax_id |
| Customer’s IP address | 1. Charge object metadata field: ip_address 2. Customer object metadata field: ip_address |
When a tax ID is removed from a Stripe customer, it will also be removed in Quaderno. However, if the Stripe customer has an additional tax ID that matches their country, this tax ID will be assigned as the new tax ID in Quaderno.
Extra metadata for charges and subscriptions
Quaderno can make sense of the following fields inside Stripe’s charge or subscription metadata field:
| Metadata | Description |
|---|---|
| transaction_type | Type of transaction: eservice, ebook, saas, standard, reduced, exempt, consulting. The default is the type of transaction you’ve selected in your preferences page. |
| sku | Unique code of the product or service sold. Useful for tracking sales across multiple platforms. |
| tax_name | Name of the tax, e.g Sales Tax, VAT, GST, etc. |
| tax_rate | Value of the tax rate, e.g. 20 for a tax rate of 20%. |
| ip_address | IP address of the customer |
| po_number | Product Order number |
| notes | Any note you want to add to the document |
| tags | Tag invoices when they are created e.g. tag1, tag2, tag3 |
| contact_person | Billing contact person (only for businesses) |
| Use this field to issue invoices to a different email than the one specified in your Quaderno account as your billing email. |