Editing location evidence
Follow these steps to edit any sale's location evidence:
- Open the evidence report from the Reports section on the left-side menu.
Find the transaction you would like to edit.
You can search by invoice number or customer name. You can also filter by date range and evidence status (e.g.- "Not enough data", "Conflicting data").
- Once you’ve found the transaction, click on it to open the available location evidence data, and select the
Edit
option, under the "…
" menu. - Here you can change existing data or add additional evidence. When adding additional evidence, fill in the document type in
Additional evidence type
, and select the corresponding country inAdditional evidence country
. - When done, click
Save changes
. You will return to the available data page and see a confirmation message: “Evidence was successfully updated!”. You should also see that the location evidence is nowConfirmed
. Well done!
When updating your customer's location, you might need to correct the invoice too in case the applied tax must be updated.